1. Who these terms are between
These terms are between you and [LEGAL ENTITY NAME] ("Zerkzee", "we"). They cover pixelgames.app, the installable Zerkzee Pixel Arcade app, and our games when they appear on partner sites. By playing you agree to them. If you are under the account age in the Privacy Policy you play as a guest, and these terms still apply to how you play.
2. Playing
- All open games are free to play. Guests play without an account; players with an account can post scores, earn coins, keep an avatar and send emotes.
- We may add, change, pause or retire games, boards, seasons and features at any time. Beta Lab games are works in progress and may be reset or removed.
- We may close the arcade or a part of it with notice in the arcade. If we do, section 6 says what happens to purchases.
3. Your account
- One account per person. Keep your sign-in email secure; you are responsible for what happens on your account.
- Player names must pass our safety filter: no rude words, no real people's names, no impersonation of Zerkzee staff, partners or other players, no contact details.
- Do not share, sell, trade or give away accounts, coins, gems or cosmetics.
- You can delete your account at any time from the arcade or by writing to support@pixelgames.app.
4. Fair play
Leaderboards only mean something if every score is real. Every ranked run is replayed on our servers. You agree not to:
- Use bots, macros, scripts, modified clients, memory editors or anything that plays for you or changes the game.
- Tamper with run tokens, seeds, input logs, checksums or network requests.
- Exploit a bug to gain score, coins or items. If you find one, report it in the Beta Lab and you may earn a tester badge.
- Harass other players, including through emote spam or offensive names.
A score that fails the replay check is removed. Repeated failures hide your account from boards while we review it. Serious or repeated cheating ends the account, and purchases on a cheating account are not refunded unless the law says otherwise.
5. Our content and your avatar
The games, characters (Ginny, ParaGeet, Poppy, Wilbert and friends), art, music, code, names and logos belong to Zerkzee or our licensors. You may play them and share screenshots and videos of your play, including on monetised channels, as long as you do not claim them as your own or use them to sell something else.
Your avatar is built from parts we provide. There is no way to upload pictures or type text that other players see, so there is no user-generated content to licence to us. Bug report notes and screenshots you send are for the studio only; you give us permission to use them to fix the game.
6. Coins, gems and cosmetics
- Coins are earned by playing and cannot be bought. Gems are bought with money. Both can only be spent in the arcade on cosmetics, titles, cabinet skins and emote packs. Neither has cash value, neither can be exchanged, refunded for cash or transferred, and neither is a crypto asset, token or NFT. We do not and will not sell any of those.
- Nothing sold in the arcade changes a score, a run, a seed or a leaderboard. If a paid item ever affected play it would be a bug; tell us.
- Prices are shown before you pay, in your currency where we can. Taxes may be added at checkout. Payments on the web go through Stripe; in store apps through Apple or Google.
- Players under 16 cannot buy gems. If you are a parent and a child bought something anyway, write to support@pixelgames.app; we refund it.
- Items are a licence to use them in the arcade while your account exists. If we retire an item we give you one of equal value. If we close the arcade for good we give at least 30 days' notice and refund gems bought in the last 90 days that were not spent. See the Refund Policy for everything else.
- Pro and Season Pass subscriptions renew until you cancel. Cancel any time from your account page or the app store; you keep the benefits until the end of the paid period.
7. Partner sites
Some of our games appear on partner sites in that site's colours. The game, your account and the score check are still ours and still covered by these terms and the Privacy Policy. The rest of the partner site is theirs. We are not responsible for partner sites' own content.
8. What we promise and what we do not
We work hard to keep the arcade up, fair and fun, and we fix problems quickly. Beyond what consumer law guarantees you (which we cannot and do not limit), the arcade is provided as is. We are not liable for lost scores, streaks, coins or cosmetics caused by things outside our control, or for indirect losses. Where the law allows a cap, our total liability to you is the greater of what you paid us in the last 12 months or CAD 100. Nothing in these terms limits liability for death, personal injury, fraud, or anything the law does not allow us to limit, and nothing takes away rights you have as a consumer where you live, including in Quebec, the EU and the UK.
9. Law and disputes
These terms are governed by the laws of [Ontario], Canada. If you are a consumer, you also keep the protection of the mandatory laws of the place you live, and you can bring a claim there. Before any formal step, write to support@pixelgames.app: most problems are fixed in a few days.
10. Changes
We may update these terms. We post the new date at the top and, for changes that affect your rights or purchases, show a notice in the arcade at least 30 days before they apply. If you keep playing after that, the new terms apply. If you disagree, stop playing and ask us to close your account; section 6 governs any refund.
11. Contact
[LEGAL ENTITY NAME], [BUSINESS MAILING ADDRESS, CITY, PROVINCE, CANADA]. support@pixelgames.app for players; partners@pixelgames.app for sites, press and business.