Where to write
| For | |
|---|---|
| Players: help, bugs, refunds, reporting a name or player | support@pixelgames.app |
| Sites, press, business, embedding our games on your site | partners@pixelgames.app |
| Privacy requests, parents and guardians, the Privacy Officer | privacy@pixelgames.app |
| Automated mail from the arcade (sign-in codes, receipts). Replies are not read. | noreply@pixelgames.app |
By post
[LEGAL ENTITY NAME], [BUSINESS MAILING ADDRESS, CITY, PROVINCE, CANADA].
Business address only. We do not publish personal addresses or phone numbers, and we never ask players for theirs.
Legal pages
Privacy Policy · Terms of Play · Parents and Kid Safety · Cookie Notice · Community Rules · Ads Disclosure · Beta Lab Terms · Refund Policy. All linked from every page's footer.
Social accounts
We post news and clips on two sets of accounts: the studio's (Zerkzee) and the arcade's (Zerkzee Pixel Arcade). The addresses are in every page's footer. They are for news; please do not send personal information, account details or reports about another player by direct message. Use the mailboxes above instead, so a person handles them under our Privacy Policy.
Anyone claiming to be us from another account is not us. We never ask for passwords, codes or payment details on social media.